Easily Nip Employee Performance Problems In the Bud With These Tips…
1. Correct behavior/performance using questions…not direct orders. One of the best bosses I ever had never gave direct orders. She always approached me and each of her direct reports with questions or suggestions. For example, if she wanted to see a letter written differently, she might say, “What would you think about this?” and she’d suggest her ideal change. Some other phrases I recall her using include:
“Have you thought about this?”
“What would happen if we changed this?”
“What do you think of…”
When you approach a problem with a question instead of a direct order, it is much easier for the other person to make the correction because s/he doesn’t feel attacked, reprimanded, and they are not on the defensive.
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